- clareschimneysweep
ENHANCED PROTECTION
I would like to assure all of my customers that I take safety very seriously. I have strict safety procedures in place to help prevent the spread of coronavirus.
BEFORE coronavirus I have always operated business with strict regard to safety procedures which protect me as well as you and your property. I use appropriate sheeting to protect floors and carpets and proper dust control measures are normal. I use a proper p3 dust mask and clean gloves for every job as standard.
I now have ENHANCED protection in place:
When booking an appointment, I will ask you to confirm that everyone in your household has been free of coronavirus symptoms for at least 7 days and that no-one is isolating. I will confirm the same for my household.
I will also explain safety procedures and customer checklist.
I will contact you the day before your appointment to confirm the health status of your and of my household. I will also ask this as I arrive.
Please ensure that the route to your chimney / fire is clear and there is adequate space for me to work. Clear out any ashes and move furniture and ornaments where possible.
Please ventilate the room/s with open windows ahead of my visit where possible.
I will enter your property wearing mask and gloves. These will remain on for the duration of the visit.
I will observe recommended social distancing and ask that you remain in another room during the sweeping process.
A clean sheet will be placed on your floor.
I will issue a certificate as usual (please use your own pen to sign it).
Payment procedures remains the same - bank transfer, cheque or cash.
I will remove and secure / dispose of any consumables appropriately. Used sheets will be packaged for cleaning.
Finally, we will remove gloves etc. and apply hand sanitiser.
We regret we are unable to accept tea and biscuits for now 😊.
If you need advice or wish to make a booking, please call 07919364855.